FAQ’s

What format are the template documents in?

Each toolkit consists of items created using Microsoft Office and delivered in 2010 format so that they can be opened and edited by Microsoft Office 2010 and later. Most templates are Word documents but there are also Excel spreadsheets, PowerPoint presentations and Visio diagrams within the toolkit. Some products also include a Microsoft Project file containing a plan for the implementation.

How will my toolkit get delivered?

As soon as you have made a payment online you will be able to download the files directly from the webpage. Alternatively,  you will also receive an email that contains a link to a secure site where you will be able to download later if you choose to.

What can I change in a document template?

The whole idea of the document toolkit is that you make it your own. So if you want to change the layout, go ahead. If you want to add sections or take them out, no problem. If you want to copy the content and insert it into your own document then that’s fine too.

How do you take payment?

Fill out the form on the checkout page and make a payment. We use Stripe as our payment processor. We accept all major cards.

How does the cyber insurance work?

Choose a package that caters to your business size and needs. A member of the team will call you to confirm your details and send you the cyber insurance policy directly to your email address.

What happens if I have a breach?

Within your insurance policy, you will find a step by step of the action you will need to take if you do occur a breach. In some sense, it’s a case of giving us a call and we will sort the rest.